After-Sales Service of Adili Machinery

One of the distinguishing features of Adili Machinery compared to other competitors is its after-sales service, which has managed to attract the satisfaction of valued customers through quick and appropriate service.
The process for requesting after-sales service is as follows: first, the customer contacts this unit and reports the issue with the device, sharing their request for the necessary personnel or consumable parts. Then, depending on the warranty period of the device, a specialized technician and the required part are dispatched to the specified location within a maximum of 24 hours to resolve the issue with the device.

“Providing after-sales service even on holidays (7 days a week)”

The machinery service unit of Adili is divided into three separate sections:

• Installation and setup services: for requesting personnel to install the packaging machine
• After-sales services: for requesting personnel to resolve technical issues with the packaging machine
• Spare parts and accessories supply services: for requesting personnel or replacement parts to repair the packaging machine

“Our goal is to earn your satisfaction, dear customer.”